If you are not 100% satisfied with your purchase from RedLabelClub.com, Inc. you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)

It may take 4-5 business days for your return to reach the RedLabelClub.com Fulfillment Centers. Once it is received and inspected by the fulfillment centers (usually within 72 hours of receipt), Your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

No. RedLabelClub.com does not do back orders. If an item is out of stock the RedLabelClub.com Customer Loyalty Team will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.

Yes! RedLabelClub.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Currently RedLabelClub.com can accept international credit cards, Please note that the credit card must be issued and contain a logo from either Visa, MasterCard, Discover, or American Express.

On the checkout page, there will be a billing and shipping section. Please do the following:

For the billing information

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    Enter your street address on Address Line 1.

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    Enter your City, County or Province, and Postal Code on Address Line 2.

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    Enter your Country for the city.

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    Enter the state.

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    Enter the zip code.

For the shipping information

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    Please enter the correct information in the appropriate field.

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  Orders placed with the use of an International Credit Card may take up to 72 hours to finalize prior to shipping. We apologize for any inconvenience this may cause.

Please double check the credit card number and expiration date on your card. Also, please be aware that RedLabelClub.com currently accepts Visa, MasterCard, Discover, and American Express for credit card payment which will be process by PayPal.

 PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.

You can sign up for a PayPal account by going to https://www.paypal.com.

 Existing PayPal users who would like to use PayPal payment method when placing an order can click on the “Checkout with PayPal” button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the “Checkout with PayPal” option when they get back to the website.

You may contact PayPal customer service by calling 888-221-1161  or go to https://www.paypal.com for support and additional information.

Customers who sign up for a PayPal account must sign a Billing Agreement which will authorize the merchant to take out their payments directly from their PayPal account. Only then can the customer be able to control how to pay for their purchases. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.

PayPal withdraws money from your PayPal account immediately after checkout. If the balance is lower than the total payment, PayPal offers credit products or the option to pay from your bank account or a credit card. Customers who do not have a PayPal account at this point will need to use a valid credit card to complete the payment. For detailed information, customers can contact PayPal customer service by calling 888-221-1161.

Please be advised that PayPal orders may be shipped “signature required” in accordance with PayPal policies and procedures.