Roza Ambre Thong Black

RETURN POLICY We do not offer refunds at this time.Organic by John Patrick offers exchanges or store credit only within 10 days upon receipt of goods.All discounted items are final sale, no exchanges.FOR EXCHANGES ONLYKindly, be as considerate as possible when it comes to exchanges. Items must be in original packaging, unused condition with original tags intact. We will ship you the exchanged items if they are available or you will be sent an electronic gift card.Any exchange requests falling outside of the 10 day time frame outlined above will not be accepted. Items returned without a return authorization will be refused.SALE PURCHASESALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.INTERNATIONAL PURCHASESINTERNATIONAL SALES ARE FINAL SALE. NO RETURNS OR EXCHANGES.When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges.

Shipping Information

We aim to process and dispatch all orders promptly while maintaining our commitment to sustainability and quality. Please find our estimated processing and delivery times below:

United Kingdom

• Processing time: 1–2 working days

• Delivery time: 2–3 working days (after dispatch)
  Red Label Club items: Please allow up to 10 working days total, as these are made to order to minimise waste and overproduction.

Europe

• Processing time: 1–2 working days

• Delivery time: 3–5 working days (after dispatch)
  Red Label Club items: Please allow up to 10 working days total due to our sustainable, made-to-order approach.

United States & Rest of the World

 

• Processing time: 1–2 working days

• Delivery time: 5–7 working days (after dispatch)
  Red Label Club items: Please allow up to 10 working days total, as these are produced to order in line with our low-waste commitment.